So, What’s Your Story?

What would you say if someone asked you to tell them your story? We all have a story to tell. We all represent our own brand. But when it comes right down to it, are you able to tell your brand story. I have to admit, it wasn’t easy for me!

Everyone has a story… here’s mine.

Since primitive humans painted the first images on cave walls, storytelling has been around as one of the most effective ways to convey a message and get others to take action. I have made a career out of telling the stories of others leveraging traditional and new media.

My background is in broadcast media with two decades of experience producing for network and cable TV. For ten years, I dedicated my career to social and digital media. But whether I’m telling a story for millions of viewers on television, thousands on social or helping thought leaders and organizations craft their messaging, I am a storyteller at heart.

Schedule a time for us to chat so we can start to tell YOUR story! https://daniellericksproductions.as.me/

Social Media for Nonprofits: 7 Tips for Success

The use of Social media is a great way for nonprofits to expand their mission. The Global Web Index 2015 report shows the average person has five social media accounts and spends around 1 hour and 40 minutes browsing these networks every day. What does that mean for nonprofits? It means that social media can become a powerful tool. It provides a way to tell your story, recruit volunteers, increase donations and share your mission.

As I welcome my new client, Legacy International, to Danielle Ricks Productions, I am looking for ways to do just that. Legacy is dedicated to promoting peace by strengthening civil society and fostering a culture of participation worldwide. They train and mentor community leaders, youth, professionals, and governmental and non-governmental administrators, helping them to develop and implement practical, community-based solutions to critical issues.

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Like many nonprofits, Legacy manages multiple projects. But it’s often hard to find your voice in the digital space while you are busy doing the good work of your mission. Here’s where social media comes into play to help in an effort to market and increase brand recognition.

There are seven social media strategies that nonprofits should consider when developing their social media plan. I’ll use each of these for Legacy International and you may want to consider these tips when developing your own social media strategy.

1. Set Your goals. Why are you in the social space? Is it to raise money? Maybe you need to recruit more volunteers. It could be that you need to get the word out about your mission to partners, supporters and donors. Each of these has a different social media strategy. Know why you are in the digital space before you get started.

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2. Determine Your Target Audience. Will you be speaking primarily to the people you serve, those benefiting from your services, the general public, or to the people who are dedicated to keeping the NPO afloat? Maybe you’ll be speaking to all of these audiences. That’s fine, just know who your audience is so you can develop your online voice.

See3 provides an excellent case study example with the Make-A-Wish Foundation and how they tell their stories.

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3. Choose Your Platforms. There are a lot of social media sites to choose from. Do you need to be in all of them? Your target audience will dictate where you put your social media energy. Have an audience of teens, you may want to be on Snapchat. Need to reach the parents of teens, you may want to be on Facebook. Need to reach government agencies and news organizations, Twitter may be your best bet. The target audience will dictate the platform.

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4. Create Your Content Strategy. This is where the bulk of your social media energy will go. Determining what, when, where and how you will share your content. You’ll want to keep in mind three key things:

  1. Your Voice – Who are you and what do you stand for?
  2. Frequency of posts – How often will you post and why?
  3. Patterns for engagements – What gets shared when?

If you need help developing an effective content marketing plan, you can check out my blog post here.

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5. Ready, Set, ENGAGE! Once you have determined your audience, your voice, and your strategy, it’s time to engage your audience. Be prepared to answer questions, field inquiries, share great stories and motivate your audience.4

6. Track and Measure. After ninety days or so, you’ll want to evaluate how you are doing in the digital space. Take a deep dive into the analysis and data. Keep an eye on likes but keep an eagle eye on shares. A like is a click of acceptance. A share means I’m personally invested in the content and I want others invested in it as well. Determine what strategies worked and which ones fell flat? What resonated with your audience and what does that tell you about your story telling, your mission, your followers

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7. Almost done! The last step is to start all over again at number one and continue the cycle. Determine who on your team will be responsible for the day-to-day maintenance of your social media strategy and maintaining the integrity of the brand, voice, and mission. Reevaluate your plan every three months and make adjustments accordingly.

The most important part of all of this social engagement is to be social. Be authentic and have fun. Have social media strategies that have worked for you? Share them in the comments below. Need help to develop your social media strategy, please let me know.

Social Media: Trends And Tips for Social Video Marketing

3You know that social media is an important element of any marketing strategy. But do you know the single most important element that you should add to your social media plan? It is video. Whether it is video on Facebook, Instagram, YouTube, LiveStream, or the newest kids on the block, Periscope and Meerkat, video should be the content you add to your marketing strategy.

Here are video marketing stats we can’t ignore:

  • According to Nielsen, 147 million Americans watch video on the internet
  • 87% of online marketers use video content according to Outbrain
  • According to Online Publishers Association, 46% of users take some sort of action after and after watching a video and 64% of users are more likely to buy a product online, according to comScore

More and more people–across demographics–are watching online video. And, of course, you want to be where your clients are. Right?

Here are five ways to develop a social media video marketing strategy:

  1. Decide What Story To Tell: A good place to start is to produce a video about your company and your services. Testimonial videos or an EPK (Electronic Press Kit) are also a great way to showcase your skills. Having an event? Think about live streaming.
  2. Choose The Right Platform: Research your options before committing to any one platform. If most of your audience is on Twitter, try Periscope. If you need a wider reach, use YouTube.
  3. Length Is Everything: Research by Visible Measures said that you have 10 seconds to grab the viewers’ attention. Make your video pop right off the top.
  4. Know Your Audience: Is your audience looking to learn more about you or more about the services you provide? Think about sharing video tips to your viewers so they’ll get to know you and what you have to offer. I’ve done a series of social media tips here.
  5. Engage Your Audience: Think about adding interactive elements to your video. Include in-video links.YouTube has “cards” or you can create your own links. You could also add a survey to encourage engagement.

Need help developing video content for your social media plan? Fill out the form below so we schedule your FREE one-on-one consultation.

Digital Media News: Closing Out The Week With Five Things To Know

Ripped from the headlines, here are five things you should know this week for your digital and social media professional development.

Copyblogger: The Savvy Marketer’s Checklist for Seductive Landing Pages – Ever wonder what you could do to stop people from bouncing off your landing pages? You work hard to polish your sales copy. You’ve even recorded a snazzy demonstration video. But when you check your site’s analytics? You feel soooo frustrated. And the worst thing is … you don’t know what else you can do. How can you improve your conversion rates? Use the 40 tips in our landing page checklist to see where you’ve gone wrong. Or, use the checklist to create a landing page from scratch. See your email list grow faster, your webinars sell out, and your product sales go through the roof.

Here's What's NewRe/code: Twitter vs. Meerkat – Meerkat, the undisputed belle of the 2015 SXSW ball, was hobbled by Twitter’s mid-festival announcement of its acquisition of rival Periscope. The social video-sharing app had achieved a healthy dose of buzz for its savvy integration with the Twitter platform. Yet within hours of the news of its Periscope acquisition, Twitter fired the torpedoes: Informing its upstart rival that it would no longer have access to Twitter’s social graphing capabilities, which allowed Meerkat users to automatically push their livestreams out to their Twitter followers without building a separate contact list in the Meerkat app. Platform owner has significant power. Startup building on that platform is vulnerable. Platform owner capitalizes on its clout and attempts to move in for the kill. Sound familiar? It’s the hypothetical worst-case scenario so often cited by proponents of Title II net neutrality regulations — proponents including Twitter itself. [ED NOTE: This is the one to watch]

POLITICO: The Mobile Election – How smartphones will change the 2016 presidential race -As Hillary Clinton prepares for the formal launch of her campaign, and as Jeb Bush and Scott Walker are neck and neck in the polls, roughly two out of every three American adults, or 64 percent, own a smartphone, according to a new report from Pew. On the consumption side, the rise in mobile will “change politics the same way it is changing American life broadly,” said Ben Smith, the editor-in-chief of BuzzFeed. “People will organize and persuade on mobile devices and apps, the same way they live on them more broadly. Though mobile usage is highest among younger Americans, news consumption is “common even among older smartphone owners,” as “four-in-ten smartphone owners ages 65 and older use their phone at least occasionally to keep up with breaking news.” On the media side, the rise in mobile usage will increase the number of citizen reporters, whose influence on recent political campaigns has been quite significant. Video footage of an errant remark — from George Allen’s “Macaca” moment in 2006 to Mitt Romney’s “47 percent” moment in 2012 — can have more influence on a political campaign than any traditional news report.

Forbes: The Rise Of The Female CDO – The Chief Digital Officer is one role where women are outpacing men by two to one, according to a FierceCIO article citing research by Gartner , which also notes that the number of CDOs who are women has been growing dramatically every year. There are certainly some prominent examples, including Rachel Haot, CDO for New York State (and previously the City of New York), who was chosen Chief Digital Officer of the Year in 2014 by the CDO Club. Others include Jessica Federer at Bayer , Linda Avery of the Federal Reserve and Julie Bornstein, who holds the positions of both CMO and CDO of Sephora . [ED NOTE: Yay! That is all.]

1Harvard Business Review: Defining Strategy, Implementation, and Execution – It is striking how much confusion there is between strategy, implementation, and execution. Is “strategy” a matter of making choices about where we want to go, where we play and how we win, of setting goals and actions, about how we create and capture economic value over time? Is “getting things done” what we mean by implementation or execution? Do you “execute” or “implement” a strategy? And can you separate these from strategy formation? For strategy wonks like me, thinking about the definitions of these ideas provides endless fascination. For many business leaders, however, I find that the semantics matter a lot less. And that’s too bad because the semantics should matter. There are meaningful distinctions between strategy, implementation, and execution that are helpful to running a company or business in the real world. Ignoring, blurring, or getting them wrong creates sloppy thinking, deciding, and doing at all levels of an organization. Let’s start with strategy.

Five Things To Know In Social Media This Week

I searched the headlines for the hot social media topics of the week. Here are five stories to help with your professional development in the social space.

Twitter Blog JpegFrom TechCrunch: Twitter Officially Launches Its “Retweet With Comment” Feature – “Twitter just officially launched its “retweet with comment” feature, which it began testing last summer. “Retweet with comment” allows users to embed a tweet in their own tweets, which lets them get around Twitter’s 140-character limit when they write their own commentary. The feature is now available on Twitter’s site and iPhone app and will be available on its Android app soon. [ED NOTE: This is WAY cool!]”

From WaPo: Snapchat’s controversial emoji update: An explainer for the old and/or confused– “Nothing prematurely ages you quite like social media. Are you upset about the big Snapchat update? No, okay, you’re probably old. You didn’t hear about the update? Positively ancient. You don’t even use Snapchat?!?!??! Dinosaur!! Allow me to inform you, oh fossilized one, that Snapchat yesterday made some changes to its popular messaging app, which have become something of a flash point among the teenage set. But if you’re older than, say, 17, the very substantive, concerning implications of the update are not apparent immediately.” [ED NOTE: After reading this article, we can all be happy with the notion that we are not dinosaurs!]

YouTube JpegFrom Re/code: YouTube to Video Makers: Join Our Subscription Service or Go Somewhere Else– “YouTube is getting ready to launch an ad-free subscription service. And the world’s largest video site is flexing some muscle to make sure its new product is as big as possible. YouTube is doing that with new rules that will make it difficult for video makers to keep their clips out of the new service, which should come out in the second half of this year. The key change: YouTube “partners” — video owners who make money from ads on their YouTube clips — will need to let YouTube put their clips in the ad-free service, too. If they don’t, YouTube will make it nearly impossible for a casual visitor to find the videos. It will classify the clips as “private,” which means the only people who can see them will be those preselected by the video owner. YouTube says it will share subscription revenue with video owners whose stuff gets viewed, and it isn’t requiring video owners to keep their stuff on the site exclusively. So the new rules likely won’t pose a problem for the majority of video makers.”

From ReadWrite: Yahoo Has Apparently Decided It’s Time To Really Cash In On Tumblr – “Yahoo is planning an internal reshuffle that could effectively end the independence of its most popular acquisition, the visual blogging platform Tumblr. The Information reports that CEO Marissa Mayer spoke about the major changes inside the company at an offsite meeting with executives. She also reportedly asked Tumblr CEO David Karp which Yahoo executive he’d like to report to from now on. Yahoo spent $1.1 billion to acquire Tumblr in May 2013, and it looks like the company is finally planning to seek a return on that investment. Tumblr’s highly visual format makes it possible to serve native ads—that is, ads that are barely distinguishable from the content around them, and thus less intrusive to users.”

From The Verge: Facebook launches standalone Messenger for web browsers – “There’s now a web browser version of Facebook Messenger to go along with the standalone smartphone apps the company is making everyone use. No, Facebook the website isn’t taking away your ability to chat with friends. After the controversy that surrounded divorcing the two central features on mobile, Facebook is adamant that Messenger isn’t leaving Facebook.com anytime soon. Instead, Messenger for the web — which you’ll find at Messenger.com starting today — focuses solely on simple conversations and leaves the other parts of Facebook that can be distracting to the primary site.” [Ed Note: I don’t use Facebook Messenger. It’s the one place where you cannot get in touch with me. It’s my own private rebellion]

There you have it. You’re up-to-date on the hot social media topics for this week.

Stop Counting The Number of Followers You Have

You’ve bNumber Imageuilt up a loyal follow of thousand upon thousand of folks across multiple platforms. Yet, you are unable to get them to buy your goods or services. You can’t get them to donate to your cause and you online marketing efforts are failing. Before you even think about getting more followers, start instead by setting some goals on the return you want from you do have. Here are a few tips to up the ante on your online engagement.

  • Post Good Content: Sounds simple right? From your Twitter and Facebook bio, to you profile photo, and each post you make, your content should support your mission, tell your story and the convey the essence of your brand. The content should be so good, so entertaining, followers want to be a part of your mission.
  • Develop an Engaging Voice: Your brand has a unique personality. That personality should translate to your online presence. Whether it’s fun, witty, cutting edge or all about business, your posts and online voice should match up with your brand.
  • Engage in other people’s conversations: Participate in Twitter Tweetchats. Follow hashtags discussions on Twitter and Facebook. Be sure to follow the hashtags of events you attend, and make easy to follow hashtags for your events. Start a conversation based on a link someone shared.

Getting more followers isn’t the end game. You win by getting followers who are invested in your brand and responsive to your calls to action. 

Why You Should Have A Social Media Plan AND Ten Ways To Get Started

4You know you should be active in social media. It’s good for your personal brand and your business. But you just don’t have time to do all those posts. One way to help you get organized is having a social media plan. A social media plan or mapping out what your posts will be on a weekly and even monthly basis helps you think strategically about what you should share with your audience. The social media plan includes a daily breakdown of what you should post most days of the week.

Yes, I said most day so of the week.

Consistency is the key in social media. Don’t ride the social media wave unless you can commit to a consistent schedule that your followers can depend on.

I tend to use themes to map out the days of the week on my social media plans. I am also a big fan of iteration. Below is an example of a Monday through Friday Twitter and Facebook social media plan. I developed this weekly plan for my client, AmeriCorps VISTA. It helped guide my posts throughout the week. You’ll see the days of the week divided up into five categories:

  • Mission Monday
  • Tip Tuesday
  • Webinar Wednesday
  • Throwback Thursday
  • Follow Friday

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SMM Plan Twitter JPEG

To get started on your plan, think about the content you have to share. If you are new to the social space, focus on one social media site at a time. I would recommend you consider getting starting with Twitter, Facebook, or YouTube.

Twitter – Without a doubt, Twitter is the best way to share and discover what is happening in the moment. To grow your audience, think about following and sharing popular hashtags and TweetChats.

Facebook – Most of your friends and colleagues are on Facebook. So are your clients and customers. Why not join Facebook Groups that support your mission and vision? Better yet start a group of your own. It’s a great way to connect and engage with the people that mean the most to you or the people you are trying to reach.

YouTube – Everyone has a story to tell. YouTube provides a forum to allow people to connect, inspire, entertain and inform. If you are comfortable in front of the camera or have a lot of video content, YouTube is a great place to start. Consider producing a web series of your most popular content. 

Here are ten tips to keep in mind once you are ready to start your social media plan:

  1. Determine which platforms you will use – Facebook, Twitter, Instagram, YouTube or all four
  2. Devise a daily, weekly and monthly social media schedule that incorporates each platform
  3. Monthly posts should reflect recurring dates such as holidays, celebrations or conference dates
  4. Determine who will manage your accounts and how often they will post
  5. Build upon the content you already have (photos, video, press releases)
  6. Come up with a regular posting schedule and stick to it
  7. Use a social media management tool such as Hootsuite to schedule your posts
  8. If you are cross posting from one site to another, factor in a few organic, original posts for each site
  9. Remember that it is a plan, a guide, so leave room for unexpected breaking news stories or changes
  10. Engage, engage, engage and then engage some more

 If you need help developing your social media plan, I’m here to help!