Tag Archives: social media marketing

Social Media for Nonprofits: 7 Tips for Success

The use of Social media is a great way for nonprofits to expand their mission. The Global Web Index 2015 report shows the average person has five social media accounts and spends around 1 hour and 40 minutes browsing these networks every day. What does that mean for nonprofits? It means that social media can become a powerful tool. It provides a way to tell your story, recruit volunteers, increase donations and share your mission.

As I welcome my new client, Legacy International, to Danielle Ricks Productions, I am looking for ways to do just that. Legacy is dedicated to promoting peace by strengthening civil society and fostering a culture of participation worldwide. They train and mentor community leaders, youth, professionals, and governmental and non-governmental administrators, helping them to develop and implement practical, community-based solutions to critical issues.

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Like many nonprofits, Legacy manages multiple projects. But it’s often hard to find your voice in the digital space while you are busy doing the good work of your mission. Here’s where social media comes into play to help in an effort to market and increase brand recognition.

There are seven social media strategies that nonprofits should consider when developing their social media plan. I’ll use each of these for Legacy International and you may want to consider these tips when developing your own social media strategy.

1. Set Your goals. Why are you in the social space? Is it to raise money? Maybe you need to recruit more volunteers. It could be that you need to get the word out about your mission to partners, supporters and donors. Each of these has a different social media strategy. Know why you are in the digital space before you get started.

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2. Determine Your Target Audience. Will you be speaking primarily to the people you serve, those benefiting from your services, the general public, or to the people who are dedicated to keeping the NPO afloat? Maybe you’ll be speaking to all of these audiences. That’s fine, just know who your audience is so you can develop your online voice.

See3 provides an excellent case study example with the Make-A-Wish Foundation and how they tell their stories.

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3. Choose Your Platforms. There are a lot of social media sites to choose from. Do you need to be in all of them? Your target audience will dictate where you put your social media energy. Have an audience of teens, you may want to be on Snapchat. Need to reach the parents of teens, you may want to be on Facebook. Need to reach government agencies and news organizations, Twitter may be your best bet. The target audience will dictate the platform.

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4. Create Your Content Strategy. This is where the bulk of your social media energy will go. Determining what, when, where and how you will share your content. You’ll want to keep in mind three key things:

  1. Your Voice – Who are you and what do you stand for?
  2. Frequency of posts – How often will you post and why?
  3. Patterns for engagements – What gets shared when?

If you need help developing an effective content marketing plan, you can check out my blog post here.

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5. Ready, Set, ENGAGE! Once you have determined your audience, your voice, and your strategy, it’s time to engage your audience. Be prepared to answer questions, field inquiries, share great stories and motivate your audience.4

6. Track and Measure. After ninety days or so, you’ll want to evaluate how you are doing in the digital space. Take a deep dive into the analysis and data. Keep an eye on likes but keep an eagle eye on shares. A like is a click of acceptance. A share means I’m personally invested in the content and I want others invested in it as well. Determine what strategies worked and which ones fell flat? What resonated with your audience and what does that tell you about your story telling, your mission, your followers

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7. Almost done! The last step is to start all over again at number one and continue the cycle. Determine who on your team will be responsible for the day-to-day maintenance of your social media strategy and maintaining the integrity of the brand, voice, and mission. Reevaluate your plan every three months and make adjustments accordingly.

The most important part of all of this social engagement is to be social. Be authentic and have fun. Have social media strategies that have worked for you? Share them in the comments below. Need help to develop your social media strategy, please let me know.

Social Media: Trends And Tips for Social Video Marketing

3You know that social media is an important element of any marketing strategy. But do you know the single most important element that you should add to your social media plan? It is video. Whether it is video on Facebook, Instagram, YouTube, LiveStream, or the newest kids on the block, Periscope and Meerkat, video should be the content you add to your marketing strategy.

Here are video marketing stats we can’t ignore:

  • According to Nielsen, 147 million Americans watch video on the internet
  • 87% of online marketers use video content according to Outbrain
  • According to Online Publishers Association, 46% of users take some sort of action after and after watching a video and 64% of users are more likely to buy a product online, according to comScore

More and more people–across demographics–are watching online video. And, of course, you want to be where your clients are. Right?

Here are five ways to develop a social media video marketing strategy:

  1. Decide What Story To Tell: A good place to start is to produce a video about your company and your services. Testimonial videos or an EPK (Electronic Press Kit) are also a great way to showcase your skills. Having an event? Think about live streaming.
  2. Choose The Right Platform: Research your options before committing to any one platform. If most of your audience is on Twitter, try Periscope. If you need a wider reach, use YouTube.
  3. Length Is Everything: Research by Visible Measures said that you have 10 seconds to grab the viewers’ attention. Make your video pop right off the top.
  4. Know Your Audience: Is your audience looking to learn more about you or more about the services you provide? Think about sharing video tips to your viewers so they’ll get to know you and what you have to offer. I’ve done a series of social media tips here.
  5. Engage Your Audience: Think about adding interactive elements to your video. Include in-video links.YouTube has “cards” or you can create your own links. You could also add a survey to encourage engagement.

Need help developing video content for your social media plan? Fill out the form below so we schedule your FREE one-on-one consultation.

Digital Media News: Closing Out The Week With Five Things To Know

Ripped from the headlines, here are five things you should know this week for your digital and social media professional development.

Copyblogger: The Savvy Marketer’s Checklist for Seductive Landing Pages – Ever wonder what you could do to stop people from bouncing off your landing pages? You work hard to polish your sales copy. You’ve even recorded a snazzy demonstration video. But when you check your site’s analytics? You feel soooo frustrated. And the worst thing is … you don’t know what else you can do. How can you improve your conversion rates? Use the 40 tips in our landing page checklist to see where you’ve gone wrong. Or, use the checklist to create a landing page from scratch. See your email list grow faster, your webinars sell out, and your product sales go through the roof.

Here's What's NewRe/code: Twitter vs. Meerkat – Meerkat, the undisputed belle of the 2015 SXSW ball, was hobbled by Twitter’s mid-festival announcement of its acquisition of rival Periscope. The social video-sharing app had achieved a healthy dose of buzz for its savvy integration with the Twitter platform. Yet within hours of the news of its Periscope acquisition, Twitter fired the torpedoes: Informing its upstart rival that it would no longer have access to Twitter’s social graphing capabilities, which allowed Meerkat users to automatically push their livestreams out to their Twitter followers without building a separate contact list in the Meerkat app. Platform owner has significant power. Startup building on that platform is vulnerable. Platform owner capitalizes on its clout and attempts to move in for the kill. Sound familiar? It’s the hypothetical worst-case scenario so often cited by proponents of Title II net neutrality regulations — proponents including Twitter itself. [ED NOTE: This is the one to watch]

POLITICO: The Mobile Election – How smartphones will change the 2016 presidential race -As Hillary Clinton prepares for the formal launch of her campaign, and as Jeb Bush and Scott Walker are neck and neck in the polls, roughly two out of every three American adults, or 64 percent, own a smartphone, according to a new report from Pew. On the consumption side, the rise in mobile will “change politics the same way it is changing American life broadly,” said Ben Smith, the editor-in-chief of BuzzFeed. “People will organize and persuade on mobile devices and apps, the same way they live on them more broadly. Though mobile usage is highest among younger Americans, news consumption is “common even among older smartphone owners,” as “four-in-ten smartphone owners ages 65 and older use their phone at least occasionally to keep up with breaking news.” On the media side, the rise in mobile usage will increase the number of citizen reporters, whose influence on recent political campaigns has been quite significant. Video footage of an errant remark — from George Allen’s “Macaca” moment in 2006 to Mitt Romney’s “47 percent” moment in 2012 — can have more influence on a political campaign than any traditional news report.

Forbes: The Rise Of The Female CDO – The Chief Digital Officer is one role where women are outpacing men by two to one, according to a FierceCIO article citing research by Gartner , which also notes that the number of CDOs who are women has been growing dramatically every year. There are certainly some prominent examples, including Rachel Haot, CDO for New York State (and previously the City of New York), who was chosen Chief Digital Officer of the Year in 2014 by the CDO Club. Others include Jessica Federer at Bayer , Linda Avery of the Federal Reserve and Julie Bornstein, who holds the positions of both CMO and CDO of Sephora . [ED NOTE: Yay! That is all.]

1Harvard Business Review: Defining Strategy, Implementation, and Execution – It is striking how much confusion there is between strategy, implementation, and execution. Is “strategy” a matter of making choices about where we want to go, where we play and how we win, of setting goals and actions, about how we create and capture economic value over time? Is “getting things done” what we mean by implementation or execution? Do you “execute” or “implement” a strategy? And can you separate these from strategy formation? For strategy wonks like me, thinking about the definitions of these ideas provides endless fascination. For many business leaders, however, I find that the semantics matter a lot less. And that’s too bad because the semantics should matter. There are meaningful distinctions between strategy, implementation, and execution that are helpful to running a company or business in the real world. Ignoring, blurring, or getting them wrong creates sloppy thinking, deciding, and doing at all levels of an organization. Let’s start with strategy.

Five Things To Know In Social Media This Week

I searched the headlines for the hot social media topics of the week. Here are five stories to help with your professional development in the social space.

Twitter Blog JpegFrom TechCrunch: Twitter Officially Launches Its “Retweet With Comment” Feature – “Twitter just officially launched its “retweet with comment” feature, which it began testing last summer. “Retweet with comment” allows users to embed a tweet in their own tweets, which lets them get around Twitter’s 140-character limit when they write their own commentary. The feature is now available on Twitter’s site and iPhone app and will be available on its Android app soon. [ED NOTE: This is WAY cool!]”

From WaPo: Snapchat’s controversial emoji update: An explainer for the old and/or confused– “Nothing prematurely ages you quite like social media. Are you upset about the big Snapchat update? No, okay, you’re probably old. You didn’t hear about the update? Positively ancient. You don’t even use Snapchat?!?!??! Dinosaur!! Allow me to inform you, oh fossilized one, that Snapchat yesterday made some changes to its popular messaging app, which have become something of a flash point among the teenage set. But if you’re older than, say, 17, the very substantive, concerning implications of the update are not apparent immediately.” [ED NOTE: After reading this article, we can all be happy with the notion that we are not dinosaurs!]

YouTube JpegFrom Re/code: YouTube to Video Makers: Join Our Subscription Service or Go Somewhere Else– “YouTube is getting ready to launch an ad-free subscription service. And the world’s largest video site is flexing some muscle to make sure its new product is as big as possible. YouTube is doing that with new rules that will make it difficult for video makers to keep their clips out of the new service, which should come out in the second half of this year. The key change: YouTube “partners” — video owners who make money from ads on their YouTube clips — will need to let YouTube put their clips in the ad-free service, too. If they don’t, YouTube will make it nearly impossible for a casual visitor to find the videos. It will classify the clips as “private,” which means the only people who can see them will be those preselected by the video owner. YouTube says it will share subscription revenue with video owners whose stuff gets viewed, and it isn’t requiring video owners to keep their stuff on the site exclusively. So the new rules likely won’t pose a problem for the majority of video makers.”

From ReadWrite: Yahoo Has Apparently Decided It’s Time To Really Cash In On Tumblr – “Yahoo is planning an internal reshuffle that could effectively end the independence of its most popular acquisition, the visual blogging platform Tumblr. The Information reports that CEO Marissa Mayer spoke about the major changes inside the company at an offsite meeting with executives. She also reportedly asked Tumblr CEO David Karp which Yahoo executive he’d like to report to from now on. Yahoo spent $1.1 billion to acquire Tumblr in May 2013, and it looks like the company is finally planning to seek a return on that investment. Tumblr’s highly visual format makes it possible to serve native ads—that is, ads that are barely distinguishable from the content around them, and thus less intrusive to users.”

From The Verge: Facebook launches standalone Messenger for web browsers – “There’s now a web browser version of Facebook Messenger to go along with the standalone smartphone apps the company is making everyone use. No, Facebook the website isn’t taking away your ability to chat with friends. After the controversy that surrounded divorcing the two central features on mobile, Facebook is adamant that Messenger isn’t leaving Facebook.com anytime soon. Instead, Messenger for the web — which you’ll find at Messenger.com starting today — focuses solely on simple conversations and leaves the other parts of Facebook that can be distracting to the primary site.” [Ed Note: I don’t use Facebook Messenger. It’s the one place where you cannot get in touch with me. It’s my own private rebellion]

There you have it. You’re up-to-date on the hot social media topics for this week.

Stop Counting The Number of Followers You Have

You’ve bNumber Imageuilt up a loyal follow of thousand upon thousand of folks across multiple platforms. Yet, you are unable to get them to buy your goods or services. You can’t get them to donate to your cause and you online marketing efforts are failing. Before you even think about getting more followers, start instead by setting some goals on the return you want from you do have. Here are a few tips to up the ante on your online engagement.

  • Post Good Content: Sounds simple right? From your Twitter and Facebook bio, to you profile photo, and each post you make, your content should support your mission, tell your story and the convey the essence of your brand. The content should be so good, so entertaining, followers want to be a part of your mission.
  • Develop an Engaging Voice: Your brand has a unique personality. That personality should translate to your online presence. Whether it’s fun, witty, cutting edge or all about business, your posts and online voice should match up with your brand.
  • Engage in other people’s conversations: Participate in Twitter Tweetchats. Follow hashtags discussions on Twitter and Facebook. Be sure to follow the hashtags of events you attend, and make easy to follow hashtags for your events. Start a conversation based on a link someone shared.

Getting more followers isn’t the end game. You win by getting followers who are invested in your brand and responsive to your calls to action. 

Know The Length of Everything Online

Have you ever wondered how long your blog posts should be? That email you just sent, was it too wordy? What about your Facebook update? Did it go on forever? Maybe you’ve agonized over the proper word count for a blog title. Oh, come on, don’t act like it’s just me.

How long should your email be? How many characters should you use in your Facebook post? What is the proper count for use as your titles, tags, and other descriptions?

A lot of time has been put into calculating the exact length of titles, tags, posts and everything in between. The crazy good people at The Next Web have found out the best length for everything on the Internet. In fact, I may be typing too much right now! Take a look.

The-Length-of-Everything-online infographi

Editors Note: I took their advice. The title of this blog is only six characters, as they indicated it should be. Interestingly enough, the title of their blog was eight words. Things that make you go, hmmm.

Social Media Is Still Relevant And Here Is Why

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Tinu Abayomi-Paul, web site promotion specialist, and author, is also the principal consultant of Leveraged Promotion, a website promotion company. Their specialty is bringing companies with an existing offline presence the local, national or international exposure they need to increase profitability, by leveraging the cost-effective tools available on the web.

In January 2014, Tinu was named one of the top 50 Industry Influencers by AGBeat. In February 2014 she was also awarded a Women’s Leader Fellowship by the Hot Mommas Project. In September 2012, Tinu is quoted in the CNN article: “Why Business Women are Flocking to Twitter”, as part of the CNN Leading Women showcase. In October 2012, Tinu was featured in TopRank’s yearly updated list of 25 Women Who Rock Social Media.  In June of that same year, Tinu was featured in AGBeat’s Business Leader Showcase. In December 2011, Liberated Muse named Tinu as one of the Top Ten Women in Social Media. Whew, that’s a lot of accolades!!

She is a woman in the know and an all around cool connector of people. I was able to catch up to her to get her thoughts on social media and where we are going in the social space.

Q- Why is social media relevant?

Social media is relevant because it provides a layer of communication and data in real-time, one that previously did not exist. In terms of customer feedback, focus groups and other types of research based on end user feedback, you can gather actionable data about a topic faster than ever before. As a marketing source, it helps democratize and facilitate word of mouth within a global context, at a cost low enough to even the playing field for small businesses.

Blogging, Twitter, Facebook, LinkedIn and other tools also give power to the individual on a level that hasn’t existed before. We may not all be using it that way yet – but the potential to be able to use your personal voice and opinion to affect change on this level is unprecedented. If you wanted the potential to reach the world with your voice, as little as ten years ago, your options were much more limited than they are today.

For example, if you checked into a hotel in 2002 and had a problem with customer service, you could ask for management’s help to resolve it, but had few other options. Depending on how much the hotel cared about your repeat business, and whether or not customer satisfaction was a primary goal, your voice might be heard by the hotel or it might not.

Armed with social media, companies are now not just marketing to you; they’re marketing to whatever your potential audience reach is. Now, a complaint isn’t just a complaint – it can go on record on Yelp or Foursquare, go viral on Twitter, or be permanently posted to a Google local or Facebook business page.

How do you use social media in your work?

One of my companies helps build marketing systems for small businesses, integrating search, social or reputation management with existing PR or other types of online or offline marketing. All of the activities that increase visibility for a company are more effective in synergy.

Q- What trends to you see in the upcoming year for social media?

1- More discerning choices about what we’re paying attention to – the problem now in social media is that there are too many channels, most of them repeating the same information, though sometimes in different formats. The younger users are enjoying tools like SnapChat, which deploys a shared image, video, drawing, etc for a set period of time, then destroys it.

We’re seeing the results of the backlash, with people opting out of Facebook and other new media channels indefinitely or for set periods of time. And yet you never hear anyone say “I have to quit Googling, it’s just too much.”

The question is: how do we respond to those trends as small business owners and social media professionals?

2- The maturation of the visual web trend. Clearly, the web is becoming increasing more visual, and much less text heavy before our eyes. With internet enabled TV and other devices like Roku that gets the video we view on the web on the big screen, the demand for content that can be consumed on the bigger screen is increasing as well. Early movers will benefit when this trend hits a peak. It may not happen this year but it is coming.

3- The web will be soon be everywhere – our refrigerators will be linked to the grocery store, and we might be able to update our list by sending a direct message in Twitter. At the leading edge of this right now is mobile. If your social content isn’t web enabled, you’re missing out on a lot of additional exposure.

Q- What is your best social media tip?

Start all of your social-related endeavors with research and clear goals. Why this channel? Who uses it? What competes with it? What do we hope to achieve? How will we know we’re successful? And most importantly, what do the people we want to reach want to hear from us on this channel? The data is out there and accessible. Or if you have some access to the community you want to grow with, just ask them what they want.

This post is edited and updated from the original version that appears on the All Things E blog.

Trends in Social Media: GO VISUAL!

Meet Geoff Livingston! Geoff is an author, public speaker and strategist who helps companies and nonprofits develop outstanding marketing programs. He brings people together, virtually and physically for business and change.  A former journalist, Geoff continues to write and has authored three books including the social media primer Welcome to the Fifth Estate.

Geoff organized the first Give to the Max Day: Greater Washington in 2011, an event that raised $2 million for more than 1000 nonprofits using online media tools. He also started and sold social media boutique Livingston Communications (2009). He has won awards from the Society of New communications Research, the American Marketing Association, the International Association of Business Communicators, as well as an Axiom Award for his book Now Is Gone.  Geoff is a regular conference keynote speaker and panelist. He has presented at Mashable, Social Media for Nonprofits Atlanta and Boston, MarketingProfs, SUPERCOMM, CES, Penton Media, TEDx Peachtree, Procter & Gamble, Comcast, Dell, the U.S. Army (three different commands) and many, many more!

Geoff Livingston’s Tips of The Trade:

How do you use social media in your work? –  “It’s obviously a key component of my work, but I find it’s less and less of it.  I am building out and managing programs for clients, how-tos if you would as well as strategies.

More often than not, I am teaching organizations how to integrate social into the larger whole so they can get better results out of it.  That’s their primary issue, how to do we get people to do more with us instead of Liking, Plussing, Hearting (or whatever else it might be). So, I am building content and calls-to-action for lead nurturing.”

What trends to you see in social media? – “More play to pay.  Specifically, it’s getting harder to be seen with branded activities even with what I would call natural and organic social media activities. High dollar content, ads, and native advertising will become more important with each month. And part of that are companies making a profit on what they are offering for free.

As long as the benefit outweighs the costs companies will keep playing, but some networks will certainly suffer engagement for this. I think Facebook is the obvious loser, but I think they feel have to do it to appease stockholders. That’s my assessment.”

What’s your best social media tip? – “Go visual.  If you can communicate it with photos, graphics and/or video, it’s going to have more legs. This is particularly true for consumer, low-dollar B2B services and products, and nonprofit activity. Deep text doesn’t work well on a  mobile phone, and most people won’t engage with it while they are out and about (Starbucks, Metro, etc.) unless they must.”

Search Engines Want To Sit Between YOU and Your Friends

You may have noticed that the online marketing strategist in your life has been sweating a little more than usual these days. It’s not because the heat inside your building is set to unnaturally high temperatures to combat the cold. Thanks to recent changes in search engine security, online marketing has just gotten a bit more challenging.

Major search engines – including Google, Yahoo, and little brother Bing – are looking to find that sweet spot between customer privacy and satisfaction. As Christopher Soghoian, technology researcher and Principal Technologist with the American Civil Liberties Union, stated during his speech with Edward Snowden at SXSW, “Google, Yahoo and other internet companies want to sit between the conversations you have with your friends and add value…That business model is incompatible with your security, with your having a secure, end-to-end connection to your friends.”

Players in the virtual world were up in arms after revelations about government internet monitoring were brought to life (synopsis here). In response, Google, Yahoo, Twitter, and six other integral names in the information exchange mix formed Global Government Surveillance Reform. This committee strives to limit government oversight of user data and increase transparency of back-end snooping.

So why are marketing strategists feeling the stress? You may notice (or, if you didn’t, you will notice it now) that after you type a search into Google, the resulting page URL begins with HTTPS. This extraneous S automatically encrypts data or veils them to potential eavesdroppers. This means that keywords, or search terms that eventually lead a potential customer to your site, will no longer be included in the analytics.

Yes, keyword searches are an important piece of the marketing puzzle. They provide valuable insight into how you can move your website up the Google food chain. However, this recent layer of protection is not an impenetrable barrier. Here are some ways that you can respond to this strategy change:

  • Enlist outside help. Programs offering ways to interpret available data have begun to surface. For example, gShift Labs unveiled Not Provided, a program that analyzes daily metrics to offer popular keywords. Their website advises this product is best for medium-sized-and-up companies, so if you’re a small business, this may not be work for you.
  • Pay to play. Those who advertise on Google using AdWords still receive keyword data. Yahoo and Bing do not. This handy chart breaks down the differences between each major search engine’s handling of secure search.
  • Keep doing what you’re doing, and then some. You are the expert on your intended audience. When maintaining your online presence, it’s important to research key terms and common subjects; however, trying to stick to a few choice statements puts barriers on creativity and increases chances of redundancy. Having limited contact with keywords limits your chances of self-imposed restraint. Given that changes in security, protocol will not affect current rankings on search engines, embrace your new-found freedom and get creative with content!

Look at it this way, marketing gurus: secure searching is a challenge, but not a barrier. It’s time to let your flag fly: highlight your great design of infographics and not your ability to work “changemaker” and “sustainability” onto every page. If you build it and build it well, your well-protected clientele will come.

This post was originally written All Things E.

Why You Should Have A Social Media Plan AND Ten Ways To Get Started

4You know you should be active in social media. It’s good for your personal brand and your business. But you just don’t have time to do all those posts. One way to help you get organized is having a social media plan. A social media plan or mapping out what your posts will be on a weekly and even monthly basis helps you think strategically about what you should share with your audience. The social media plan includes a daily breakdown of what you should post most days of the week.

Yes, I said most day so of the week.

Consistency is the key in social media. Don’t ride the social media wave unless you can commit to a consistent schedule that your followers can depend on.

I tend to use themes to map out the days of the week on my social media plans. I am also a big fan of iteration. Below is an example of a Monday through Friday Twitter and Facebook social media plan. I developed this weekly plan for my client, AmeriCorps VISTA. It helped guide my posts throughout the week. You’ll see the days of the week divided up into five categories:

  • Mission Monday
  • Tip Tuesday
  • Webinar Wednesday
  • Throwback Thursday
  • Follow Friday

SMM Plan Image

SMM Plan Twitter JPEG

To get started on your plan, think about the content you have to share. If you are new to the social space, focus on one social media site at a time. I would recommend you consider getting starting with Twitter, Facebook, or YouTube.

Twitter – Without a doubt, Twitter is the best way to share and discover what is happening in the moment. To grow your audience, think about following and sharing popular hashtags and TweetChats.

Facebook – Most of your friends and colleagues are on Facebook. So are your clients and customers. Why not join Facebook Groups that support your mission and vision? Better yet start a group of your own. It’s a great way to connect and engage with the people that mean the most to you or the people you are trying to reach.

YouTube – Everyone has a story to tell. YouTube provides a forum to allow people to connect, inspire, entertain and inform. If you are comfortable in front of the camera or have a lot of video content, YouTube is a great place to start. Consider producing a web series of your most popular content. 

Here are ten tips to keep in mind once you are ready to start your social media plan:

  1. Determine which platforms you will use – Facebook, Twitter, Instagram, YouTube or all four
  2. Devise a daily, weekly and monthly social media schedule that incorporates each platform
  3. Monthly posts should reflect recurring dates such as holidays, celebrations or conference dates
  4. Determine who will manage your accounts and how often they will post
  5. Build upon the content you already have (photos, video, press releases)
  6. Come up with a regular posting schedule and stick to it
  7. Use a social media management tool such as Hootsuite to schedule your posts
  8. If you are cross posting from one site to another, factor in a few organic, original posts for each site
  9. Remember that it is a plan, a guide, so leave room for unexpected breaking news stories or changes
  10. Engage, engage, engage and then engage some more

 If you need help developing your social media plan, I’m here to help!

5 New Ways Colleges Are Reaching High School Students

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Colleges and universities are starting to understand how important social media has become in expanding their reach and recruitment efforts. My favorite two ways are:

1. QR codes – Colleges and universities are increasingly experimenting with posting QR codes in school publications and recruitment mailers.

2. Video chats – College officials traditionally have had only one opportunity to interact face to face with the many prospective students who live too far from campus to make multiple trips. But with the proliferation of video chat technology a University has an opportunity to meet with students, no matter where in the world they are located.

Social Media Marketing to Baby Boomers… Don’t Sleep on Their Influence and Power!

I once saw a tweet that read, “If you’re over 40 and on Twitter I don’t know why you are here.” I would question that if you’re over 40 and NOT on Twitter or at least on Facebook, LinkedIn or YouTube I don’t know what you are doing… period. Social networking is not just child’s play anymore. Don’t let your marketing campaigns count out the Boomers. There are plenty of them and plenty of them are online!

I’m toward the tail end of that Baby Boomer spectrum (some don’t even consider me a Boomer) and while I haven’t hit 50 years old yet I am often one of the more “seasoned” social media folks in the room. What I bring to the table is over 20 years of mass communications experience and using social media is just another way to communicate ideas. The social networking portion of it builds community. You can to recognize that there are communities of all ages. If there is a need, if there is a need, there will be an audience for it and you can use social media marketing to reach many of them in ways never done before!

Amplify’d from blog.entrepreneur.com

Facebook is not just for kids anymore, nor is LinkedIn, Twitter, YouTube or the many other popular social media platforms and services. As today’s Pew Research Center study entitled “Older Adults and Social Media” concludes, “Social networking use among those ages 50 and older nearly doubled over the past year.” In fact, the fastest growing demographic of social networking users consists of Baby Boomers ages 50 to 64. Nearly half (47 percent) of internet users ages 50-64 and about one in four (26 percent) users age 65 and older now use social networking sites, according to the study.

If your business or marketing department has dismissed Facebook and other social networking venues or social media platforms as digital playgrounds for indolent teenagers and twenty-somethings, this Pew Research Center study should be the blaring wake-up call to get you thinking otherwise.

More and more older adults are spending increasing amounts of time on the internet and on social media sites in particular. As you might suspect, they are connecting with old friends, keeping in touch with family members, building personal and professional networks to help find jobs and advance careers, and managing their daily communications. And wherever your company’s targeted demographic or secondary market is spending increasing amounts of time, you should be shifting increasing focus on your marketing efforts.

Even if you have a well-established social media presence, this recent study serves to increase awareness of the potential demographic you’re reaching via social media. As a result, you may want to revisit your messaging, so it resonates beyond the younger set and has more of cross-generational appeal. In other words, language like “Hey, check this out” or “You guys are gonna love this” might not be your best play.

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