Here’s How Apple Can Recover From The Snowballing iPhone 4 Disaster

So glad I waited to jump on the iPhone 4 bandwagon!

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Apple has spectacularly botched the response to complaints about the iPhone 4 antenna problem.

The simple solution to the problem was to fess up that yes, there’s a slight problem with the hardware design of the phone, but it only affects a few people. Then slash the price of iPhone cases that solve the problem.

Instead, Apple tried to spin the flaw as a meaningless software display problem, which Consumer Reports and others say is bogus.

Now, even Apple’s most ardent supporters, are admitting Apple has blown it

The timing for Apple couldn’t be worse. Apple’s enemies were waiting for the company to finally screw up.

In the days leading up to the iPhone

being released, the New York Times wrote, Apple “is seen by competitors and other industry players as a bully,” rather than the “perennial underdog” it used to be seen as.

Beyond the rhetoric of the Times, the iPhone faces its stiffest challenge yet from Android, a mobile operating system that’s nearly as good as Apple’s, and available on Verizon, a better network than AT&T’s. (The iPhone problem is giving Android fans a great opportunity to kick Apple, left and right. )