Google, in their continues quest to of world domination, has made using Google Voice from Gmail a great user experience. If you are using Google Apps for business you’ll have to wait for this account integration and there’s no iPhone app for it (color me salty)… but give them time… this is Google… they’ll work this out for all of us in no time. Of course, I am having flashbacks to the Google Wave so may we should adopt a wait and see attitude.Amplify’d from www.zdnet.com
Google today is integrating Google Voice into the Gmail interface, adding yet another feature that turns the e-mail interface into a broader communications platform and, at the same time, goes after the Skype market for Web-based phone calls.
The integration will happen automatically today for consumer Gmail users in the U.S. Google Voice, which is now open to users without an invitation, will not yet integrate with Gmail accounts that are part of the Google Apps offerings for businesses.
That’s unfortunate because a Web-based softphone feature for businesses would be a pretty strong differentiator between what others are offering in their online office productivity suites.
During a press event in Google’s San Francisco office this morning, company executives were vague about the timeline for integrating Voice into the Apps version or the rollout of the service to other countries – though they said they are working on it.
In a demo, the company showed how the features that Google Voice users have come to expect from the web interface – things like screening calls, forwarding calls to another number during mid-conversation and integrating the dialer with the Google Contacts list – are also present in the smaller Gmail user interface.
The service is free and calls to the phones in the U.S. and Canada are free, at least through the end of the year. The company said it has no plans to start charging for calls to the U.S. and Canada but was clear that some of that is dependent on making some money on international calls.
In terms of international calling, calls to landline phones in many countries are a flat 2 cents per minute with no connection fee. Calls to mobile phones vary, depending on the country – but the company says the rates are competitive.
Gmail users without a Google Voice number can use the device for outbound calls – but the recipients of those calls will see a generic number on their Caller ID unit that won’t work for a callback. Google, of course, is encouraging Gmail users to obtain their own.
See this Amp at http://amplify.com/u/9bib